technology
From Hours to Seconds: The 45% Response Time Leap of AI FAQ Bots in University Help Desks
From Hours to Seconds: The 45% Response Time Leap of AI FAQ Bots in University Help Desks AI-powered FAQ bots can reduce first-response times on university help desks by almost half, turning queries that once lingered for hours into answers delivered in seconds. Students got answers in seconds, not hours.